TechOps Engineer

 

Job Summary

  • We are seeking a skilled and proactive Technical Operations Engineer to join our team.
  • The ideal candidate will have experience with Postgres and Splunk, and be adept at query writing, log analysis, and initial triage.
  • This role requires a strong understanding of system architectures and a keen eye for detail to ensure efficient troubleshooting and issue resolution.

Key Responsibilities

Database Management

  • Write and optimize queries in Postgres for data retrieval and analysis.
  • Monitor and manage database performance, ensuring optimal operation and availability.

Log Analysis and Monitoring

  • Utilize Splunk for log aggregation, monitoring, and analysis.
  • Analyze logs to identify issues, anomalies, and potential security threats.
  • Set up alerts and dashboards in Splunk for proactive monitoring.

Troubleshooting and Triage

  • Perform initial triage of incidents and issues, identifying root causes and determining the appropriate course of action.
  • Collaborate with development and operations teams to understand system architecture and troubleshoot issues effectively.

System Understanding and Documentation

  • Develop a thorough understanding of the system architecture and its components.
  • Document processes, incident response procedures, and system architecture diagrams.

Collaboration and Communication

  • Work closely with cross-functional teams, including developers, QA, and product managers, to ensure seamless operations.
  • Communicate effectively with stakeholders regarding the status of incidents and resolutions.

Required Skills & Qualifications

  • Experience with Postgres, including writing and optimizing queries.
  • Familiarity with Splunk for log analysis and monitoring.
  • Strong analytical and problem-solving skills.
  • Ability to understand and navigate complex system architectures.
  • Excellent communication skills and the ability to work collaboratively.

Preferred

  • Experience in a TechOps or similar role.
  • Knowledge of other database systems and monitoring tools. o Familiarity with incident management processes and tools.

 

 

Job Category: Technical Operations
Job Type: Contract
Job Location: remote
Min Experience: 5 years
Max Experience: 9 years

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