Job Description
Roles and Responsibilities
- Jira Cloud Experience with Jira Software and Service Management Experience
- Creating Custom Workflows and implementing Business processes
- Creating and managing custom fields
- Add on management particularly with Elements Connect
- Creating filters, building dashboards and custom reports
- Working Knowledge of Jira Cloud API
- Creating reports using API
- Managing alerts through API
- Working Knowledge of Jira Assets and CMDB Management
- Ingesting, scanning of asset input
- Automation and Data Hygiene
- Working Knowledge of Atlassian Ops Genie
- Creating automation workflow for alerting
- Managing escalation workflows
- General hygiene and updates secondary Skills
- General OLE Linux administration
- Managing Disk and volume space
- Mounting Volumes
- Task\Scripting automation
- Managing Permissions and access
- Installing and updating package