Required Skills
- A Mechanical Engineering graduate with minimum of 2+ years of experience into Planning & Customer Coordination
- Experience of 2 to 4 years, less than 30 years of age and willing to join immediately preferred.
- Close follow-up concerning the readiness date as per the requirement date and to be followed up for the PO.
- Mail communication to the customer with the details of tentative delivery weeks and get reconfirmation to make the Sale order (standard mail draft will be shared)
- Mail communication to a customer concerning the chiller readiness date and share the PI (wherein the balance payment is to be received)
- Follow up with customers for Payment collection over the phone call and email.
- Updating towards ready dates to customer emails.
- Intimation towards missed ready dates to customers as well as a respective salesperson.
- Confirm any standard unit allocations to a respective salesperson.
- Provide Test certificates and Photos to the customer to get the dispatch clearance.
- Intimation towards inspection of the chiller before dispatch of the chiller to respective teams.
- Provide the dispatch clearance mail to the logistics team with the relevant data for further process of billing.
- Co-ordinate with the Sales team and submit the Forecast on or before every month’s 5th
- Attending Daily scrum meetings and Monthly operations review meetings (MORM).
- Mail communication to customer concerning chiller readiness date and share the PI
- Follow up with the customer for Payment collection over the phone and mail – only before the invoice.
- Intimation towards missed ready dates to customers as well as a respective salesperson.
- Updating towards ready dates to customer emails.
- Provide Test certificates and Photos to the customer to get the dispatch clearance.
- Intimation towards inspection of the chiller before dispatch of the chiller to respective teams
- Provide the dispatch clearance mail to the Logistic team.
- Planning activities – Allocations, Ready dates, Reviews (with Kiran)